Customer Service Representative
Company Name:
Land O' Lakes
## Description
Winfield Solutions, LLC, a wholly-owned subsidiary of Land O'Lakes, offers top-performing seed and crop protection products. With unmatched agricultural expertise and performance as core company values, WinField brands match leading seed and crop protection products to help growers, dealers and other industry partners achieve high levels of success.
Position Purpose:
Providing our customers with the best possible service and value we can with the goal of Total Customer Satisfaction including answering customer questions, taking and entering orders into Unity, following orders throughout process communicating any changes to customers, and following up with customers to ensure their needs are being meet and exceeded. Being the Go To Person for our customers when they have questions on products, inventories, and order statuses. Actively projecting a positive image of the Company and the entire 'TEAM at service center to help build and strengthen both external and internal relationships.
## Qualifications
Experience-Education (Required):
High School Diploma or GED equivalent
Competencies-Skills (Required):
Microsoft Outlook, Excel and Word.
Excellent phone and math skills.
Detail orientation, self motivation, team player and great communication skills required.
Experience-Education (Preferred):
2 or 4 year college degree
Agricultural Background
Competencies-Skills (Preferred):
2 years of computer skills, good working knowledge of Excel spreadsheets.
EOE M/F/Vets/Disabled. Land O'Lakes, Inc. enforces a policy of maintaining a drug-free workforce, including pre-employment substance abuse testing.
Primary Location: US-Arkansas-Trumann
Job Function: Customer Service
Organization: Supply Chain
Job Type: Experienced
Travel: Yes, 10 % of the Time
Job Posting: Jun 13, 2014
Req ID: 141388Estimated Salary: $20 to $28 per hour based on qualifications.
Land O' Lakes
## Description
Winfield Solutions, LLC, a wholly-owned subsidiary of Land O'Lakes, offers top-performing seed and crop protection products. With unmatched agricultural expertise and performance as core company values, WinField brands match leading seed and crop protection products to help growers, dealers and other industry partners achieve high levels of success.
Position Purpose:
Providing our customers with the best possible service and value we can with the goal of Total Customer Satisfaction including answering customer questions, taking and entering orders into Unity, following orders throughout process communicating any changes to customers, and following up with customers to ensure their needs are being meet and exceeded. Being the Go To Person for our customers when they have questions on products, inventories, and order statuses. Actively projecting a positive image of the Company and the entire 'TEAM at service center to help build and strengthen both external and internal relationships.
## Qualifications
Experience-Education (Required):
High School Diploma or GED equivalent
Competencies-Skills (Required):
Microsoft Outlook, Excel and Word.
Excellent phone and math skills.
Detail orientation, self motivation, team player and great communication skills required.
Experience-Education (Preferred):
2 or 4 year college degree
Agricultural Background
Competencies-Skills (Preferred):
2 years of computer skills, good working knowledge of Excel spreadsheets.
EOE M/F/Vets/Disabled. Land O'Lakes, Inc. enforces a policy of maintaining a drug-free workforce, including pre-employment substance abuse testing.
Primary Location: US-Arkansas-Trumann
Job Function: Customer Service
Organization: Supply Chain
Job Type: Experienced
Travel: Yes, 10 % of the Time
Job Posting: Jun 13, 2014
Req ID: 141388Estimated Salary: $20 to $28 per hour based on qualifications.
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